How to Use a Google Review Card to Boost Customer Feedback Volume

Realizing the strength of Google review cards

Google review cards are an excellent way for businesses to collect feedback from their customers. When you offer physical cues to your customers to remind them to leave reviews, you're more likely to get them to take a moment and say what they have to say. Customers like to give their feedback, and it’s a straightforward and a ball-breaker process to request it through Google review cards.

How to Make a Google Review Card for your Business – Step by Step

It’s easy to make a card for a google review for my business. Here's a easy tutorial to get you started with:

1. Select a design: Overall, your review card should represent your brand so begin by deciding on a design you want to use. You can use your business' logo and colors to make your card stand out and catch the eye.

2. Add a call to action: Having an explicit call to action on your review card can spur customers to make a review. Use phrases such as, “Tell us what you think.” or  (“rate and review us on Google”) to get customers to act.

3. Add a link to your Google reviews: Don’t make it hard for your customers to leave a review – add a direct link to your Google review page on your card. It will save them time and increase the likelihood of them actually going through with it.

4. Print and hand out: After you have finished designing your review card, print out as many as you need and hand them out to your customers. You can mail them to customers who have made a purchase, include them in orders, distribute in-store, or otherwise.

Hacks to increase customer feedback with Google review cards

Here are some ways to maximize the utility of your Google review smart card:

1. Encourage reviews: When a customer completes a purchase, provide an incentive for leaving a review, like a freebie or a small discount. It can be an excellent method of motivating people to take the time to provide some feedback.

2. Follow-up: If a user receives a review card but doesn’t leave feedback, you can send a follow-up email or message asking them to submit a review. And sometimes, all it takes is a nudge for customers to act.

3. Monitor and respond: Watch for reviews to come in and respond to them in a timely manner. Demonstrating to your customers you care about what they say is a powerful way to foster trust and loyalty.

Getting customers excited about design as well as messaging through review cards

Designand messaging are one very obvious way to make your Google review cards unique, especially if you get a little adventurous with the design. You could also try using catchy phrases or amusing graphics to catch the attention of customers and encourage them to leave a review. You can also play with multiple color palettes and typefaces for a visually attractive card.